Privacy policy

Last updated: November 6, 2025

At CNL.NY, your privacy is important to us. This Privacy Policy explains how we collect, use, and protect your information when you visit our website or make a purchase.

Information We Collect

We collect the following types of Personal Information:

  • Device Information: Browser type, IP address, cookies, and usage data to optimize the website.
  • Order Information: Name, shipping/billing address, email, and payment details to process and fulfill your order.
  • Customer Support: Name, phone number, and email for providing customer support.

How We Use Your Information

We use your data to:

  • Process orders, payments, and shipping.
  • Communicate with you about your order or promotions.
  • Improve and personalize your shopping experience.

Sharing Your Information

We share your data with trusted service providers such as Shopify to power the store, process payments, and ship orders.
We may also share your information to comply with legal obligations or protect our rights.

Cookies

We use cookies to track site activity and improve your experience. You can opt-out by adjusting your browser settings.
Types of cookies used:

  • Essential Cookies: For shopping cart and login functionality.
  • Analytics: For tracking site performance (e.g., Google Analytics).
  • Advertising: For targeted ads and retargeting (e.g., Facebook, Google).

Your Rights

  • GDPR (EU Residents): You have the right to access, update, or delete your data.
  • CCPA (California Residents): You have the right to access, delete, or opt-out of the sale of your data.

To exercise these rights, please contact us at azima@cnlny.com.

Contact Information

For any questions about this Privacy Policy or to make a complaint:

Updates

We may update this Privacy Policy as needed to comply with legal requirements or to reflect changes in our practices.